NAPO Code of Ethics

Working Relationships

I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.I will advertise my services in an honest manner and will represent the organizing profession accurately.

Confidentiality

I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.I will use proprietary client information only with the client’s permission.I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees

I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.I will make recommendations for products and services with my client’s best interests in mind.

NEW COVID-19 Safety Protocols & Procedures

I require mandatory testing for all clients that request on-site declutter & organizing services. This protocol will be in effect if the 7% positivity average rate is above 5%. On the day of your service, please be prepared to present your COVID test results.

Testing must have been done no more than 48 hours prior to your session. Testing continues to be free for residents of LA County. I am tested every week for my safety and yours. Please use this link to find a testing site near you: https://covid19.lacounty.gov/testing/

This procedure is not to inconvenience you, but rather to protect our safety. If you are unable to be tested before your scheduled session (or are feeling ill or tested positive), there will be no penalty for canceling/rescheduling for this reason.

I appreciate your business and understanding of my need to be safe for me & my family as I come in contact with the public in enclosed spaces & touching the same items.

UPDATE: While pandemic numbers in LA are low, COVID waiver and health questions are included in all on-site working agreements. All clients are expected to wear masks indoors unless proof of vaccination is presented.